Reviews & feedback
Happy guests go public. Problems come to you first.
After every stay a review request goes out. Four and five stars are routed to Google and the platforms. Anything less comes to you privately. Wedding viewings get their own feedback survey.
Sales · live in Steward
Ballinderry sits at 4.97 on Google across more than a thousand reviews.
Star-gated review flows and viewing feedback.
What it does
Three things, done properly.
Automatic requests
Timed after checkout, in your voice, with a link that already knows who the guest was.
Star gate
High ratings are pointed at the public platform you choose. Low ratings open a private form the owner sees.
Viewing feedback
Couples who toured the house get a short survey. You learn what they loved and what stopped them.
Why it matters
Ratings compound. A venue at 4.97 across a thousand reviews is chosen before anyone reads the description.
Ballinderry sits at 4.97 on Google across more than a thousand reviews.
Works with Messaging Studio
The right message, at the right moment, without anyone sending it.
Flows that nurture an enquiry, chase a quote, confirm a booking, collect the balance, prepare the guests and ask for the review. Email and SMS, drawn on a canvas with branches and goals, in your voice.
More about Messaging StudioNothing here stands alone
Also in Sales.
See reviews & feedback on your own estate.
Book a free site visit and Rowan drives to your house with your own site and booking flow already built, then walks it with you room by room. Half a day, no charge, no obligation. Or take the twenty-minute version online.